R2013 No.13 Building, Tiedongwuliu Industrial FuAn Street,

Pinghu Area, Longgang District, Shenzhen, Guangdong, China

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from our Online Shop?
1. We offer free shipping for all products worldwide. 2. For wholesalers please contact sales@ialphafox.com, we will arrange a sales rep for you and follow your orders.
How long will delivery take?
When we have stock, it usually takes about 7 working days after your order was paid. When stock is out, please contact sales@ialphafox.com or your sales rep to confirm.
What is your warranty policy?
We offer 3 months' warranty. If your device is defected because of manufacturer's mistake, we will ship you a new product. For aftersale service, please contact abby@alphafox.com or your sales rep.

Wholesale Customer Service

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